1. Introduction Welcome to Hindi Samagra! We are committed to providing a secure and enriching e-learning experience. This Privacy Policy details the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website, “Hindi Samagra,” and our services, you agree to the practices described in this policy.
2. Information We Collect To offer you the best possible service, we collect information in two primary ways: information you provide to us and information we collect automatically.
- Information You Provide: When you register for an account, enroll in a course, subscribe to a newsletter, or contact us, you voluntarily provide us with certain personal details. This may include:
- Contact Information: Your full name, email address, and phone number.
- Educational and Professional Information: Details about your academic background, degrees, and any other information you choose to provide in your profile.
- Payment Information: If you make a purchase, we use a secure third-party payment processor to collect and process your payment details. We do not store your full credit card number or other sensitive financial information on our servers.
- Information We Collect Automatically: As you navigate our Platform, we automatically collect certain data to improve our services and your experience. This includes:
- Usage Data: Information about how you use the Platform, such as the pages you visit, the courses you view, the links you click, and the time and date of your visits.
- Technical Information: Your IP address, browser type, operating system, and other technical identifiers. This helps us ensure the security and functionality of our website.
3. How We Use Your Information We use the information we collect for the following purposes:
- To Provide and Manage Our Services: This includes creating and managing your user account, processing your course enrollments and payments, and providing access to our e-learning content.
- To Personalize Your Experience: We use your information to recommend courses, track your learning progress, and tailor the content to your interests and academic level.
- For Communication: We will use your email address to send you important updates about your account, course enrollments, and to respond to your inquiries. With your consent, we may also send you promotional emails about new courses, special offers, and platform updates.
- To Improve and Maintain the Platform: We analyze usage data to understand how our users interact with our website. This helps us identify areas for improvement, troubleshoot technical issues, and enhance the overall user experience.
- For Security and Fraud Prevention: We use technical data to monitor for and prevent fraudulent activities and to ensure the security of our Platform and our users’ data.
4. Cookies and Other Tracking Technologies Our website uses “cookies” and similar tracking technologies to enhance your user experience. A cookie is a small text file stored on your device that helps us remember your preferences, track your activity on our site, and improve site functionality.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function properly. They enable core functionalities like user logins and course enrollment.
- Performance Cookies: These cookies collect anonymous data on how visitors use our site. This helps us improve the performance of our website.
- Functionality Cookies: These cookies remember your preferences and choices (e.g., your preferred language) to provide a more personalized experience.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, please note that disabling cookies may affect the functionality of our website.
5. Data Security We are committed to protecting your personal information. We employ a variety of security measures, including data encryption, access controls, and secure server hosting, to safeguard your data from unauthorized access, alteration, and disclosure.
6. Your Privacy Rights You have certain rights regarding your personal data. You may:
- Access, Update, or Delete Your Data: You can view and update your personal information through your account settings. You can also contact us to request the deletion of your account and personal data.
- Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of the email.
- Request Data Portability: You have the right to request a copy of the personal data we hold about you.
7. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on this page and updating the “effective date” at the top of the policy.
8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hindisamagraedu@gmail.com